Advance Exchange

Extreme equipment availability is covered best by RTG’s Advance Exchange Maintenance program. Service includes the acquisition of spares, program management, warehousing, repair labor and freight costs associated with replacing and repairing equipment; service consists of unscheduled maintenance due to equipment failure when notified by the customer’s Help Desk. Coverage offered from 8:00 AM to 4:00 PM (CST), Monday through Friday. RTG will ship a replacement unit the same day, for next day receipt, to minimize ‘down time’.